Curbside Pickup

Hello Beaumont; we’ve missed you!

We are now offering curbside pickup of material in our local collection.

How to place holds:

1)      Search our catalog for material that is available on the shelves at the Beaumont Library.  Click here for instructions on how to find out if an item is in our LIbrary.  Please note:

  1. Because the provincial delivery service is not currently operating, we are only able to offer material on the shelves in our local library. For instructions on how to limit your catalog search to material we have on-shelf, click here.
  2. You may borrow 5 items at a time

2)      Fill out our Curbside Pickup Form or call us at 780-929-2665.

3)      Wait for a phone call! We will contact you within 48 hours to schedule a pickup time.

How does pick-up work?

1)      When you arrive at the library, please pull up to the curb closest to the building

2)      Open your trunk and get back inside your car

3)      Call (780) 929-2665 to let us know you’re here

4)      Have your ID ready to show us through your closed window

5)      A library staff member will bring your items out to your car, check your ID through the window, and place your items in your trunk.

6)      Enjoy!

FAQ:

How long can I keep my material?

Material will be checked out for 3 weeks. Please return material as soon as you are done with it so we can keep items moving out to patrons.

I have material already checked out that I would like to return to the library. Can I do that?

Yes, please! If you have material to return to the library, you may do so during your visit, either before or after staff bring you your holds. Our outdoor return chute is open and you can place item returns in this chute. Please do not return material directly to the staff member bringing you your holds. Remain in your vehicle while the staff member delivers your items safely to your trunk and proceed to the return chute once the staff member returns to the building.

I’m not sure if I’m comfortable picking up holds from the library. What is the library doing to make sure this is safe?

The library is following all guidelines provided by Alberta Health and the Government of Canada regarding workplace cleanliness. You can access detailed information on our processes and procedures [here].

Staff are wearing gloves, observing hand hygiene and maintaining social distance. Staff members are gloved when handling your holds and they will be wearing gloves when bringing the material to your vehicle. Returned material is quarantined for 72 hours before it is returned to the collection. With that in mind, we cannot entirely eliminate the risks associated with picking up your holds and we completely understand if you opt not to use the service at this time.

Why can I only borrow 5 items at a time?

The Beaumont Library is part of TracPac, a system that normally allows our patrons to borrow material from any library in Alberta. Currently, material is not moving between libraries. We are limited to the material on the shelves in Beaumont. In order to ensure that all patrons have opportunities to access material of interest, we are limiting the number of items that can be borrowed. Once we have access to material from other libraries again, our borrowing limits will return to normal.

You can help by returning material you borrow as soon as you are finished with it!

When will the library reopen?

Libraries are in Stage 2 of Alberta’s relaunch plan, which started June 12, 2020. While we miss our patrons terribly, we aren’t quite ready to open our doors just yet. Rest assured, we are hard at work preparing to reopen once we can do so safely. Stay tuned for more information on our website and social media platforms.